Legal Document

111 bad Privacy Policy

This document provides a full description of how the information you provide while using 111 bad is collected, stored, used, and protected.

Last updated: January 2025

1 Introduction and Applicability

111 bad is an online gaming platform that provides casino games, slots, live casino, and sports betting services for users in Bangladesh. This Privacy Policy ("Policy") applies to the 111 bad website https://111-bad.cam and all associated digital services.

This Policy explains what information we collect when you use the 111 bad platform, how that information is used, and what steps we take to protect your privacy. Please read this Policy carefully before creating an account or using our services.

This Privacy Policy forms part of 111 bad's Terms and Conditions and together both documents constitute the full terms governing use of our services. Continued use of the services means you agree to this Policy.

Our services are for persons aged 21 and above only. If any person uses our platform without meeting this age requirement, we reserve the right to close their account and no data will be retained in such cases.

2 What Information We Collect

111 bad collects various types of information to improve your experience and to keep our services safe and effective. The types of information collected are described in detail below.

2.1 Identity and Contact Information

  • Full name, date of birth, and nationality
  • Email address and mobile number
  • National ID or passport number (for identity verification)
  • Current address

2.2 Financial Information

  • bKash, Nagad, Rocket, Upay, or bank account details (for processing transactions)
  • Deposit and withdrawal history
  • Transaction amounts and timestamps

Financial information is used only to complete transactions. We do not store any full payment card numbers on our servers.

2.3 Usage and Activity Information

  • Login and logout times and dates
  • Games played, bet amounts, and results
  • Bonus claim history and wagering progress
  • Time spent on the platform

2.4 Technical Information

  • IP address and device identifiers
  • Browser type and version
  • Operating system and device model
  • Cookie and local storage data

3 How Information Is Collected

111 bad collects your information in the following ways:

Collection Method Description
Account Registration Identity and contact information provided directly in the registration form
Identity Verification (KYC) Through upload of ID documents or other supporting documents
Financial Transactions From payment processors at the time of deposits and withdrawals
Platform Usage Automatically from gameplay, betting, and navigation
Cookies and Trackers Technical information through browser sessions
Customer Support During contact via live chat or email

4 Purpose of Using Information

111 bad uses your information for the purposes listed below. Each purpose is reasonable and directly related to your service experience:

4.1 Account and Service Management

Your information is used to create, verify, and manage your account. This includes login security, password recovery, and keeping your profile accurate.

4.2 Financial Transaction Processing

Relevant financial information is used to successfully complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.

4.3 Fraud Prevention and Security

Information is analysed to detect and prevent account hacking, money laundering, and other fraudulent activity. SSL encryption and anti-fraud systems are used for this purpose.

4.4 Customer Support

To resolve your issues quickly and accurately through 24/7 live chat and email support, your account and transaction history may be accessed.

4.5 Responsible Gaming

We monitor our users' gaming behaviour to identify whether anyone is playing at a harmful level. In line with our Responsible Gaming Policy, limits may be set or accounts suspended where necessary.

4.6 Service Improvement

Overall user behaviour is analysed to improve the 111 bad platform's performance and develop new features.

4.7 Marketing and Communication

With your consent, emails or messages may be sent about new bonuses, promotions, and important service updates. You can opt out of these communications at any time.

5 Information Storage and Security

111 bad uses industry-standard security technology and practices to keep your information safe.

Security Measures

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form.
  • Encrypted Database: Sensitive information is stored in encrypted form in the database.
  • Access Controls: Only authorised staff can access information on a need-to-know basis.
  • Regular Security Audits: Systems are regularly tested to identify and fix vulnerabilities.
  • Two-Factor Authentication (2FA): An additional verification layer is provided to protect your account.

5.1 Data Retention Period

Information is retained for as long as your account is active and, after account closure, for as long as necessary to meet legal obligations. Financial transaction records are generally retained for a longer period.

Information that is no longer needed is securely deleted or anonymised so that it can no longer be linked to any individual.

6 Sharing Information with Third Parties

111 bad does not sell or rent your information. However, information may be shared with specific third parties in the limited circumstances described below:

6.1 Payment Processors

Necessary financial information is exchanged with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These partners follow their own privacy policies.

6.2 Game Providers

A unique user identifier is sent to game developers including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe to run games, but personal identity information is not shared.

6.3 Technology Service Providers

Information may be processed under contract with trusted technology companies for server hosting, cybersecurity, and analytics services.

6.4 Legal Obligations

Information may be provided to authorities when required by government order, court direction, or legal investigation. Only the minimum information required by law is supplied in such cases.

We never sell your information to third parties for marketing or advertising purposes.

7 Cookies and Tracking Technology

Cookies and similar technologies are used on the 111 bad website. These are small text files stored in your browser.

Cookie Type Purpose
Essential Cookies Maintaining login sessions, security tokens — the website cannot function without these
Functionality Cookies Remembering your preferences and language settings
Analytics Cookies Understanding which parts of the site are used most — without names or personal identity
Security Cookies Detecting fraud and bot activity

Most browsers offer cookie controls. However, disabling essential cookies may affect key website functions.

8 Your Rights

As a 111 bad user, you have the following rights over your own information:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: If any of your information is incorrect, you can ask us to correct it.
  • Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations apply.
  • Right to Restrict Processing: In certain cases, you can place limits on how your information is used.
  • Right to Withdraw Consent: You can withdraw consent given for marketing communications at any time.
  • Right to Data Portability: Where applicable, you can request your information in a standard format.

To exercise these rights, contact our support team. Requests will be responded to within a reasonable time after receipt.

You can find answers to any questions about our platform in our FAQ section, or contact our customer service team directly.

9 Third-Party Services & Links

111 bad's platform includes third-party games and services. These external services have their own privacy policies that are not under 111 bad's control.

When you run a game developer's software, some information may be exchanged with that game's own servers. We recommend that you read the privacy policy of each service you use.

111 bad cannot take responsibility for how your information is processed on third-party platforms.

10 Child Protection

111 bad's services are strictly for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

If a minor registers or is found to be using the platform, that account will be closed immediately and all related information will be deleted. If a parent or guardian suspects their minor child is using this platform, please contact us promptly.

11 Changes to the Policy

111 bad reserves the right to update this privacy policy as needed. If changes are made, the "Last Updated" date at the top of the page will be revised.

For significant changes, notice will be sent to the registered email address or directly on the platform. Continued use of the service after changes are made will be considered acceptance of the new policy.

We recommend that you visit this page regularly. To learn more about 111 bad, you can read our About Us page.

12 Contact

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your information, contact us using the details below:

Contact Information

Live Chat 24 hours, 7 days a week — support available in Bengali and English

Response Time For emails, we aim to respond as quickly as possible

Website https://111-bad.cam